In 1968, when Singapore became independent, there was a lot of triads and illegal gambling syndicates in the market. To curb and counter these, the government introduced Singapore Pools as a legal lottery operator. It started with Toto and then a year later, introduced Singapore Sweep. Initially, it operated with small booths but today, it has grown to include a large network of outlets and online platforms.
The company is guided by several values such as respect, innovation, customer care and integrity. It is also committed to the common goal of the community. It has invested in various social programmes and partnered with many community organisations.
One such programme is its i-CARE (Individual Community Resourcing and Empowerment) scheme, which helps people with mental health issues. Another is its self-exclusion policy that allows players to voluntarily ban themselves from using their accounts and reducing the risk of problem gambling. Its initiatives have boosted the number of self-exclusions since 2022.
To make its betting services more convenient, the company launched Account Betting service in 2013. This service enables customers to buy for Sports, Toto and 4D online by using their bank accounts. They can even withdraw their winnings through the account. The company’s online platform is secure and convenient to use.
In addition, Singapore Pools is expanding its mobile services. The eBetSlip app can be used to formulate and place bets anywhere and anytime. It is available for iOS and Android devices. The app is easy to download and free of charge. In addition, the app offers more than 20 sports and toto bet types. The eBetSlip app is a great choice for those who want to play at home, on the road, or while watching TV.
The company also provides different methods for depositing and withdrawals. You can deposit or withdraw your funds through bank link, eNETS, or in cash at any of the Singapore Pools branches. You can find more information about these options on the website of the company. There are also fees for certain options, and there is no welcome bonus or offer for new customers.
As a responsible gaming company, Singapore Pools is committed to providing support for those who have problems with gambling. It offers counseling and self-exclusion services to help its players overcome gambling addiction. In addition, it has a dedicated team to oversee its social welfare efforts. It has also enhanced its website and e-services portal in 2022 to provide more social safeguards and easier access to its self-exclusion service. The company has a wide variety of betting products and is certified by the World Lottery Association with WLA Responsible Gambling Framework Level 4. It has also set up forums for employees to share their opinions and suggestions. These are then incorporated into the company’s ongoing strategy. In addition, the company encourages its employees to take part in various community events. For example, the company closed its outlets during the Community Chest Heartstrings Walk 2018 so that 400 employees could participate in the event.